Returns & Exchanges
We stand behind the durability of our footwear and offer a 30-day trial period to ensure your Indestructible Shoes meet the demands of your environment. If you are not completely satisfied with the fit or performance, we offer hassle-free returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your shoes in their original box.
- 3.Ship the Package
Drop off your package at any authorized carrier location; please ensure the tracking number is scanned to activate your return status.
- 4.Quality Inspection & Refund
Our warehouse team will inspect the returned footwear within 5 business days, after which your refund or exchange will be processed immediately.